Help
Help – Connecting Your Phone to Your TV Having trouble connecting your phone to your TV with our Remote Control app? Don’t worry! Follow this quick guide to troubleshoot common connection issues on Android and iPhone. 1. Check Your Phone and TV Settings Before troubleshooting further, make sure your phone and TV are configured correctly: Make Sure Both Devices Are on the Same Wi-Fi Network Your Android phone or iPhone and TV must be connected to the same Wi-Fi network. Open Device: Settings → Wi-Fi. On your TV: Open Settings → Network/Wi-Fi and check the connected network. Check the Wi-Fi Band If possible, make sure your phone and TV are connected to the same Wi-Fi band, such as 2.4 GHz or 5 GHz. For example, your router may show separate networks such as: My_WiFi_2.4 My_WiFi_5G Avoid Public or Guest Wi-Fi For the best connection, use a private home Wi-Fi network. Avoid using: Hotel or public Wi-Fi CafĂ© or restaurant Wi-Fi Guest Wi-Fi networks Mobile hotspots These networks may bl...