Help

 Help – Connecting Your Phone to Your TV
Having trouble connecting your phone to your TV with our Remote Control app? Don’t worry! Follow this quick guide to troubleshoot common connection issues on Android and iPhone.
1. Check Your Phone and TV Settings
Before troubleshooting further, make sure your phone and TV are configured correctly:
Make Sure Both Devices Are on the Same Wi-Fi Network
Your Android phone or iPhone and TV must be connected to the same Wi-Fi network.
Open Device: Settings → Wi-Fi.
On your TV: Open Settings → Network/Wi-Fi and check the connected network.
Check the Wi-Fi Band
If possible, make sure your phone and TV are connected to the same Wi-Fi band, such as 2.4 GHz or 5 GHz.
For example, your router may show separate networks such as:
My_WiFi_2.4
My_WiFi_5G
Avoid Public or Guest Wi-Fi
For the best connection, use a private home Wi-Fi network.
Avoid using:
Hotel or public Wi-Fi
Café or restaurant Wi-Fi
Guest Wi-Fi networks
Mobile hotspots
These networks may block communication between devices even when both devices have internet access.
Disable VPN
If a VPN is enabled on your phone, temporarily turn it off and try connecting again.
On Android, check Settings → Network & Internet → VPN (the exact location may vary by device).
On iPhone, check Settings → VPN or Settings → General → VPN & Device Management.
Allow Required Permissions
Make sure the Remote Control app has permission to discover devices on your local network.
iPhone:
When prompted, allow Local Network access for the app. If you previously denied it, go to Settings → Privacy & Security → Local Network and enable access for the Remote Control app.
Android:
Allow any permissions requested by the app, especially Nearby devices and any network-related permissions required by your Android version.
iPhone: Check Private Wi-Fi Address
If your TV is still not detected on iPhone, you can temporarily try disabling Private Wi-Fi Address for your home network.
Go to:
Settings → Wi-Fi → tap the ⓘ next to your connected network → Private Wi-Fi Address → Off
Then reconnect to the Wi-Fi network and try again.
2. Try These Troubleshooting Steps
If the TV still doesn't appear or the connection doesn't work, try the following:
Restart the App
Completely close the Remote Control app and open it again.
After reopening the app, wait 20–30 seconds on the TV/device list to allow nearby devices to be detected.
Restart Your TV
Turn off your TV and unplug it from the power outlet.
Wait approximately 1 minute, then plug it back in and turn it on.
After switching on, wait 30–60 seconds before searching for your TV in the app.
Restart Your Router
Restart your Wi-Fi router to refresh the network connection and your TV's IP address.
Unplug the router and any Wi-Fi repeaters/extenders for approximately 1 minute, then reconnect them and wait until the Wi-Fi network is available again.
Reconnect the TV to Wi-Fi
On your TV, open the Network/Wi-Fi settings.
Turn Wi-Fi off, wait a few seconds, and turn it back on. Then reconnect the TV to your home Wi-Fi network.
After reconnecting, open the Remote Control app and search for your TV again.
Restart Your Phone
If the problem continues, restart your Android phone or iPhone and try connecting again.
3. Still Can't Connect?
If you've tried all the steps above and your TV is still not detected:
Make sure the TV is a Smart TV and supports remote control over Wi-Fi.
Make sure your phone and TV are connected to the same local network.
Check that your TV does not have a setting that blocks device discovery or network communication.
Try connecting again after restarting both your phone and TV.
If the problem persists, contact us through the Contact Us option in the app and include:
Your TV brand
Your TV model
Your phone model
Whether you're using Android or iPhone
A brief description of the problem
We'll do our best to help you get connected.
Note: Some TV models may not support all remote-control features. Available features can vary depending on the TV brand, model, operating system, and network configuration.
 
1. ACCESS_NETWORK_STATE
What it does: Allows the app to check if the phone is currently connected to a network, and whether that network is Wi-Fi or Cellular data.
Is it required? Yes.
Device Discovery: Your app needs to know if the user is actually connected to a Wi-Fi network before it attempts to scan for Smart TVs.
Ads & Analytics: Google AdMob (which you are using) and Firebase rely on this permission to check for an active internet connection before attempting to fetch ads or send crash reports.
2. ACCESS_WIFI_STATE
What it does: Allows the app to access specific details about the Wi-Fi network you are connected to (like your device's local IP address or the subnet mask).
Is it required? Yes.
Your app uses the network_info_plus package. To scan the local network for TVs, the app first needs to figure out its own local IP address (e.g., 192.168.1.5) and the network's subnet so it knows exactly which IP range to sweep. Without this permission, the app is blind to the Wi-Fi network details and won't know where to look for devices.
3. CHANGE_WIFI_MULTICAST_STATE
What it does: Allows the app to tell the phone's Wi-Fi chip to listen to "multicast" network traffic. To save battery, Android phones ignore multicast packets by default.
Is it required? Yes, absolutely critical.
Smart TVs broadcast their presence on the network using protocols like mDNS (Apple Bonjour / Cast), SSDP (DLNA / Roku), and Wake-on-LAN. These protocols rely entirely on UDP Multicast.
If you remove this permission, your phone will physically ignore the "I am here!" signals coming from the TVs on the network, and your device discovery (finding TVs to connect to) will completely fail.
<uses-permission android:name="android.permission.INTERNET" />
    <uses-permission android:name="com.google.android.gms.permission.AD_ID" />
<uses-permission android:name="android.permission.READ_MEDIA_IMAGES" />
    <uses-permission android:name="android.permission.READ_MEDIA_VIDEO" />
    <uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE"
        android:maxSdkVersion="32" />
 
    <!-- Android 14 lets the user grant access to only some items; without
         this the picker's "Select photos" choice reports no access at all. -->
    <uses-permission android:name="android.permission.READ_MEDIA_VISUAL_USER_SELECTED" />
 
    <uses-permission android:name="android.permission.POST_NOTIFICATIONS" />
 
    <!-- Pulled in by video_compress, which declares it unconditionally but
         only ever writes to context.getExternalFilesDir() — app-scoped, and
         permission-free since API 19, well below this app's minSdk of 28. Left
         in place it is dead weight that Play flags on the data-safety form. -->
    <uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE"
        tools:node="remove" />
 
 
 
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